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January 22, 2025

How Software for Oral Surgeons Solves the Biggest Challenges in Practice Management

Written by: Isaac Shapot, Marketing Director, DSN

Oral surgeons operate in a specialized field that demands precision, efficiency, and a high degree of patient care. However, managing an oral surgery practice comes with its own set of challenges, especially when using outdated or inefficient software for oral surgeons. From handling complex billing to ensuring seamless data access across multiple locations, many oral surgery practices struggle to find software that meets their needs.

In this blog, we’ll explore the top challenges oral surgeons face with practice management software and how modern software for oral surgeons—like DSN Cloud—can help practices thrive.

Challenge 1: Complex Billing Processes

The Problem
Oral surgery practices often face the daunting task of navigating both dental and medical billing systems. For example, a dental implant may require separate claims for dental and health insurance providers, with different coding requirements for each. Relying on manual cross-coding can lead to significant delays, errors, and rejected claims, ultimately impacting the practice’s revenue cycle.

The Solution
DSN Cloud simplifies these processes by automating cross-coding for dental and health insurance billing. Unlike generic practice management systems, this software for oral surgeons is built to handle the intricacies of dual claims. The automation reduces human error, minimizes rejected claims, and accelerates payment processing.

Additionally, DSN Cloud integrates advanced reporting tools that allow practices to identify patterns in claim rejections, enabling staff to proactively address coding or documentation issues. With a 10-20% reduction in claim rejection rates reported by DSN users, practices experience faster reimbursements and healthier cash flow.

Why It Matters
Efficient billing processes not only reduce administrative overhead but also improve patient satisfaction by ensuring accurate and timely insurance handling.

Challenge 2: Inefficient Workflow Management

The Problem
Oral surgery procedures are complex, involving multiple steps, from pre-operative consultations to post-operative follow-ups. Practices often rely on fragmented systems or manual workflows, which create inefficiencies and increase the risk of missed tasks or appointments. This can lead to staff burnout and a diminished patient experience.

The Solution
DSN Cloud provides pre-built workflows designed specifically for oral and maxillofacial surgery. These workflows streamline the entire patient journey, automating tasks such as:

  • Generating pre-op instructions tailored to specific procedures
  • Scheduling follow-up appointments automatically
  • Sending reminders to patients about post-op care

By reducing administrative workloads by 30-40%, DSN Cloud allows staff to focus more on patient care and less on repetitive tasks. The software also integrates patient communication tools to ensure seamless interactions, further enhancing the overall experience.

Why It Matters
Streamlined workflows ensure that no detail is overlooked, improving both practice efficiency and patient outcomes. Practices that implement tailored workflows often see higher retention rates and an increase in referrals.

Challenge 3: Fragmented Data Across Multiple Locations

The Problem
For multi-location practices, maintaining consistent and accurate patient records is critical but challenging. Many oral surgery practices rely on siloed systems that require manual data consolidation, leading to inefficiencies and errors. Inconsistent patient data can disrupt care continuity and negatively impact decision-making.

The Solution
DSN Cloud resolves this issue by centralizing data access across all practice locations. This ensures that all staff members, regardless of location, have real-time access to up-to-date patient records and treatment plans. With cloud-based data storage, practices eliminate the need for manual data transfers and reduce the risk of errors caused by outdated information.

Moreover, DSN Cloud allows for easy scalability, meaning that as practices expand to new locations, they can seamlessly integrate additional users and data without extra IT overhead.

Why It Matters
Centralized data improves care coordination, saves time, and ensures that patients receive consistent and high-quality care across all locations.

Challenge 4: Limited Imaging Capabilities

The Problem
Imaging is a cornerstone of oral surgery, yet many practices struggle with outdated or incompatible imaging systems. Traditional imaging software often requires additional hardware and software to view and share 2D and 3D images, creating inefficiencies and delays. These challenges are compounded when collaborating with referring doctors who may not have access to the same systems.

The Solution
DSN Cloud Imaging is the first cloud-based imaging platform designed specifically for oral surgeons. It supports both 2D and 3D image viewing directly within a web browser, eliminating the need for additional software. Images load in as little as 30 seconds, and 3D images can be shared securely with referring doctors in just a few clicks.

The platform is also compatible with most major imaging brands, making it easy for practices to integrate their existing hardware into the cloud-based system. This accessibility not only enhances collaboration with referring doctors but also improves patient consultations by allowing surgeons to easily share visuals.

Why It Matters
Advanced imaging capabilities improve diagnostic accuracy, streamline collaboration, and elevate the overall patient experience.

Challenge 5: High IT Maintenance Costs

The Problem
Managing on-premise servers and manual software updates can be costly and time-consuming. Practices often face unexpected downtime due to server failures or delays in implementing critical updates. These IT challenges divert resources away from patient care and create frustration for staff.

The Solution
DSN Cloud eliminates the need for on-premise servers by offering a fully cloud-based solution. Automated updates ensure that the software remains current with the latest features and security patches, reducing IT expenses by up to 30%. Additionally, the system’s reliable infrastructure minimizes downtime, ensuring continuous operations and an uninterrupted patient experience.

Why It Matters
By reducing IT-related burdens, practices can focus on delivering high-quality care while saving money on maintenance and support.

Challenge 6: Limited Referral Tracking Tools

The Problem
Referrals are a vital source of new patients for oral surgery practices. However, many practices lack effective tools to track and manage their referral networks, making it difficult to identify top-performing referral sources or strengthen relationships with referring doctors.

The Solution
DSN Cloud offers advanced referral tracking and analysis tools that automate the entire referral process. These tools allow practices to:

  • Track referral patterns in real time
  • Automate follow-ups with referring doctors
  • Generate detailed reports to identify growth opportunities

With these insights, practices can optimize their referral networks, increase patient acquisition, and ultimately boost revenue.

Why It Matters
Strengthening referral networks is a proven way to grow an oral surgery practice, and effective tracking tools ensure no opportunity is overlooked.

Challenge 7: Security and Compliance Risks

The Problem
Oral surgery practices handle large volumes of sensitive patient data, making security and compliance with HIPAA regulations a top priority. Outdated systems often lack robust security measures, leaving practices vulnerable to data breaches and costly penalties.

The Solution
DSN Cloud provides comprehensive security features, including:

  • Advanced encryption to protect patient data
  • Real-time audit trails to monitor system activity
  • Automated HIPAA-compliant updates to meet regulatory requirements

These features not only protect patient information but also give practices peace of mind, knowing they are fully compliant with the latest regulations.

Why It Matters
Data security is essential for maintaining patient trust and avoiding regulatory fines. A secure system safeguards the reputation of the practice while ensuring legal compliance.

Challenge 8: Limited Scalability and Reliability

The Problem
As practices grow, traditional systems often struggle to keep up with increasing demands, leading to system failures and inefficiencies. Additionally, outdated systems may lack the flexibility to adapt to changing practice needs.

The Solution
Powered by AWS, DSN Cloud offers unmatched scalability and reliability. The platform can seamlessly accommodate growth, whether a practice is adding new locations or expanding its services. Built-in redundancy and disaster recovery features ensure that data remains safe and accessible at all times.

Why It Matters
A scalable, reliable system supports practice growth and ensures uninterrupted operations, even during unexpected challenges.

Why DSN Cloud is the Right Choice

DSN Cloud is purpose-built to address the unique challenges of oral surgery practices. By streamlining billing, optimizing workflows, centralizing data, and enhancing security, DSN Cloud empowers practices to operate more efficiently and deliver exceptional patient care. With U.S.-based support and hands-on training, transitioning to DSN Cloud is seamless and stress-free.

Ready to transform your practice? Schedule a demo today.

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