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May 15, 2025

How the Best Practices Win with the Best Oral Surgery Software

Written by: Isaac Shapot, Marketing Director, DSN

The best oral surgery software doesn’t just keep your schedule organized—it helps your entire practice run like a well-oiled machine. When everything’s connected, patients move smoothly from check-in to surgery to post-op. Staff have time to focus. No one’s scrambling for missing referrals or fighting with insurance portals. It just works.

But that kind of smooth operation doesn’t happen by accident.

Behind the scenes, top-performing practices almost always share one thing in common: smart systems. More specifically, they rely on the best oral surgery software that doesn’t just manage their schedules and billing—but actually helps them grow, simplify operations, and deliver a better patient experience.

So what exactly are these practices doing differently? And how does the best oral surgery software help them get there?

Let’s break it down.


They’re not running everything on paper… or ancient servers

This sounds obvious, but it’s still shockingly common: practices hanging onto outdated systems or paper-based processes because “it’s how we’ve always done it.” That might’ve worked fine a decade ago. But today, it’s holding practices back.

Top practices aren’t messing around with locally hosted software that crashes every time Windows updates. They’re not scanning and uploading patient forms manually. And they’re definitely not juggling three different logins for imaging, billing, and scheduling.

They’ve made the jump to cloud-based platforms—and more specifically, they’ve chosen the best oral surgery software available for their needs. It’s not just about tech buzzwords. It’s about freeing up time, reducing headaches, and avoiding costly downtime. With the cloud, their team can work from anywhere, updates happen automatically, and backups are always in place. No server room. No waiting on IT.

Even in emergencies—like a power outage or an unexpected hardware failure—cloud systems keep the practice moving. That peace of mind matters more than most practices realize until they experience a data scare or total system crash.


The best oral surgery software works for them, not the other way around

You know that feeling when you’re clicking through seven different tabs just to find a patient’s medical history or upload an image to the right chart?

Top practices don’t have that problem. The best oral surgery software is built to mirror how a surgical practice actually runs—from front desk to recovery room. Everything’s connected. Referral tracking, imaging, billing, implant inventory, insurance verification—it’s all integrated, not stitched together like a patchwork quilt.

And that tight integration makes workflows feel natural. For example, when a referral comes in, the system logs it, matches it to a provider, and prompts the front desk to schedule. That’s already three steps eliminated. After surgery, the notes sync automatically with insurance codes, and the claim is submitted with the right attachments—without a human being needing to retype anything.

And if a patient calls with a question, the staff doesn’t have to scramble. They can pull up imaging, appointment history, billing status, and post-op instructions in seconds. That kind of access changes everything.


Their billing teams aren’t constantly fighting with insurance

One of the biggest operational pain points for oral surgeons? Insurance. Between cross-coding medical and dental, pre-auth headaches, and denied claims, it’s enough to make even the most seasoned billing manager cry uncle.

The smartest practices approach billing differently. Instead of seeing it as a back-office function, they treat it like a revenue engine—and they choose oral surgery software that supports that mindset.

That means built-in cross-coding tools that don’t require jumping between PDFs. It means claim scrubbing that flags missing info before submission. And it means having real-time eligibility checks so no one gets surprised after the surgery’s already done.

The best oral surgery software takes the friction out of billing. It turns a high-stress, error-prone part of the practice into something that’s predictable, accurate, and faster to complete. That doesn’t just help the bottom line—it helps staff morale too.


They actually track what’s working—and what’s not

You’d be surprised how many practices don’t know where their referrals are coming from. Or how long it takes from referral to consultation. Or how many implant cases are slipping through the cracks.

That’s not the case with growth-minded practices.

They use the best oral surgery software with built-in reporting that goes beyond production numbers. We’re talking about real insights—like which referring doctors send the highest-value cases, which procedures have the highest collection rate, and where revenue is getting left on the table.

And here’s the kicker: they actually use that data to make decisions.

If one surgeon is consistently generating more revenue per procedure, they dig into why. If a referring dentist drops off the radar, they follow up. If certain insurance plans are delaying payments, they revisit their participation.

It’s not about micromanaging—it’s about running the practice like a business. And that means looking at the numbers, not just gut feelings.


They train new staff without hitting pause on operations

Turnover happens. And in oral surgery, where you’re managing sedation, imaging, complex billing, and follow-ups—it can be a real pain to get someone new up to speed.

The best-run practices know this, so they plan for it. The best oral surgery software includes built-in training tools, intuitive workflows, and quick-reference guides. Some even have AI-powered knowledge bases so staff can self-serve answers in the moment.

And because the software is designed with surgical workflows in mind, it’s easier for new hires to learn. The steps make sense. The layout supports the way the team actually works.

In practices that don’t have this? Training a new employee feels like herding cats—and usually pulls someone senior away from their core duties. The ripple effect can slow things down for weeks.


They don’t “set and forget” their tech stack

One of the more underrated traits of top-performing practices? They treat their tech stack like a living, breathing part of the business—not something you buy once and ignore.

They meet with their software partners quarterly. They roll out new features intentionally. They bring their team into the process. And they actively evaluate what’s working.

Why? Because oral surgery is changing. Imaging is evolving. Billing codes shift. Patient expectations are higher than ever. Practices that stay flexible and curious tend to grow. The ones that don’t? They get stuck in 2014.

And let’s be real—your patients can feel the difference.

The best oral surgery software doesn’t just keep up—it pushes your practice forward. Monthly updates, better tools, and smarter integrations help practices stay current without breaking their stride.


Their patients notice the difference (and talk about it)

At the end of the day, all the behind-the-scenes software improvements come down to one thing: a better patient experience.

When your referral doesn’t get lost, your forms are digital, your billing is accurate, and your team actually has time to explain post-op care instead of rushing the checkout process—that matters.

And in today’s review-driven, word-of-mouth-heavy environment, that kind of experience spreads fast.

Patients may not know what software you use, but they absolutely notice the results: faster appointments, fewer billing surprises, and staff who seem genuinely on top of things.

The best practices know the best oral surgery software isn’t just an internal tool—it’s part of how they build trust, reduce anxiety, and keep patients coming back (and sending their friends).


So what does all this mean for your practice?

If you’re still limping along with outdated tools—or worse, trying to make general dental software work for surgical needs—it might be time to rethink things.

Because here’s the reality: the gap between “okay” and “great” is widening. Practices that invest in the best oral surgery software are scaling, simplifying, and staying competitive. Those that don’t? They’re spending more time fighting fires and less time focusing on patients.

Switching software might feel overwhelming. We get it. But the payoff—better workflows, happier staff, stronger revenue—is real.

At DSN, we make the move as easy as possible. That includes on-site training, US-based support, monthly updates, and a cloud platform built specifically for oral surgeons—not adapted from dental. You don’t have to figure it all out alone.

We’ve helped over 800 practices streamline their operations, increase revenue, and grow with confidence. Whether you’re a solo practice or a multi-location group, we’ve seen firsthand how the best oral surgery software can transform your day-to-day—and your bottom line.


Final thought? You don’t need to reinvent your practice overnight. But you do need tools that keep up with the way you want to run things. And that starts with choosing the best oral surgery software for the job.

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