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June 18, 2025

How to Reduce Admin Time in an Oral Surgery Practice Using Software

Written by: Isaac Shapot, Marketing Director, DSN

Let’s be honest: nobody got into oral surgery because they love paperwork. Yet, here we are—stuck under a mountain of it. From pre-authorizations and insurance claims to referral follow-ups and imaging access, it can feel like half the job is just trying to keep the wheels turning.

If you’re asking how to reduce admin time in an oral surgery practice without cutting corners or sacrificing patient care, you’re not alone. It’s one of the most common pain points we hear from practices across the country. The good news? You don’t need to overhaul your staff or cut hours to solve it—you need better software.

When your systems talk to each other, your team moves faster. When repetitive tasks are automated, nobody needs to be a data entry robot. And when your imaging, referrals, and billing live in the same place, everything just… works.

So, what does that actually look like?

Let’s walk through it.


The Paper Chase Isn’t Just Annoying—It’s Costing You

Here’s the thing: admin overload isn’t just a headache. It’s expensive.

Every minute your staff spends chasing down a missing CBCT scan, re-keying insurance data, or manually building a referral report is a minute they’re not helping patients—or growing the practice. Over time, those small inefficiencies pile up. We’re talking hours a week, sometimes more.

And it’s not just about time. The more manual your workflows are, the more room there is for human error. A wrong digit on an insurance form. A missed follow-up with a referring provider. These slip-ups don’t just create more work—they can lead to lost revenue and unhappy patients.

So if you’ve got great people, but they’re bogged down in inefficient systems, it’s not a people problem. It’s a tools problem.


Streamline What’s Repetitive (Because You’re Not a Robot)

One of the biggest opportunities to reduce admin time in an oral surgery practice is automating the repetitive stuff.

Think about pre-op instructions. Or post-op check-ins. Or even scheduling recurring procedures like third molar extractions. These aren’t one-off tasks. They happen again and again, and they eat up time.

That’s why pre-built workflows in platforms like DSN Cloud are such a game-changer. Instead of manually writing out pre-op instructions, your team can auto-generate them. Follow-up appointments? Already scheduled. Consent forms? Preloaded and ready to go.

These automations don’t just save clicks—they save brain space. You free up your team to focus on patient care, not process. And the more you use them, the more time you get back. Many DSN users report reducing admin workloads by 30–40% just by using these built-in workflows.


Fix the Billing Mess with Smart Cross-Coding

If you’ve ever had a rejected claim, you know how quickly a billing issue can derail your day. And if you’re billing both dental and medical insurance for procedures like implants or bone grafts, the chances of something going sideways double.

That’s why integrated cross-coding is so important. With DSN Cloud, your system knows how to link dental and medical codes for each procedure. You don’t need to memorize payer quirks or second-guess what goes where. The software does the heavy lifting.

Practices using DSN have seen claim rejection rates drop by up to 20%, which means faster payments, cleaner reports, and fewer headaches at the end of the month.

Plus, let’s be real—your billing team probably has better things to do than bounce claims back and forth with insurance reps all day.


Keep Everything in One Place (No More Platform Hopping)

Ever tried to find a patient’s medical history, imaging, and treatment notes—across three different platforms? You’re not alone.

Many practices still use separate tools for everything: a billing tool here, an EMR there, imaging software that only runs on one machine in the back office. That setup forces your team to jump between screens (and sometimes buildings) just to get the full picture.

Centralized access changes that. With DSN Cloud, everything lives in the same place. You can pull up a full treatment plan, see imaging data, and check notes—all in one tab. And because it’s cloud-based, you can do it from any location, on any device.

It sounds simple, but the impact is huge. On average, practices save up to 8 hours per week just by cutting down the time spent hunting for info across systems.


Imaging That Works With You, Not Against You

Here’s a familiar story: A referral sends over a patient. You get their scan—eventually. It’s on a USB, or a disk, or stuck in someone’s Dropbox. You wait. You upload. The file format isn’t compatible. Now you’re calling IT. Again.

DSN Imaging fixes this.

It’s built into DSN Cloud and supports both 2D and 3D CBCT scans, viewable right in your browser. You don’t need extra software. You don’t need fancy graphics cards. You just open your laptop and start working.

And here’s the kicker—3D scans load in 30 seconds. You can even securely share them with referring doctors, without jumping through hoops or uploading to third-party portals.

That’s less time waiting and more time treating.


Referrals Without the Chaos

A lot of practices still track referrals manually—maybe in a spreadsheet, or worse, not at all. That leads to missed follow-ups, lost revenue, and relationships that quietly fade away.

DSN Cloud has built-in referral tracking and reporting that automates all of that. You can see where referrals are coming from, which doctors send the most cases, and which ones haven’t heard from you in a while.

And the reporting is actually useful—not just charts for the sake of charts. You can act on the data. That’s what helps practices not only grow their referral base but actually improve the quality of relationships.

You’re not just saving admin time—you’re turning it into growth time.


Stop Playing IT Manager

How many times have you had to restart a server, wait for an IT guy, or troubleshoot a random software update?

When you’re on-prem, you’re stuck. Even minor issues can slow everything down.

DSN Cloud eliminates that entire category of admin stress. No servers to manage. No random software patches to install. It’s all automated, hosted on AWS, and built for uptime.

The best part? If something does go wrong, there’s 12×5 U.S.-based support, plus on-site training to get your team up to speed fast.

You’re not in the IT business. You’re in the surgery business. Let your software act like it.


Final Thought: You Deserve Easier

Running an oral surgery practice is hard enough without juggling 6 different systems, a spreadsheet full of claims, and a half-working PACS server in the back closet.

But here’s the thing: the time you spend on admin isn’t just numbers on a timesheet. It’s energy. It’s focus. It’s your team’s ability to show up for patients. When you reduce admin time in your oral surgery practice, you’re not just buying back hours—you’re creating room to breathe again.

Room to train a new staff member. Room to expand your referral network. Room to take that long-overdue vacation.

And honestly, that’s worth something.


Ready to see how DSN Cloud can simplify your practice? Book a demo today and let us walk you through how our all-in-one platform can save you time, reduce errors, and help your team get back to what they do best.

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