Blog Overview

Search Our Blog

June 4, 2025

How to Solve the Most Common Headaches with the Best Oral Surgery Practice Management Software

Written by: Isaac Shapot, Marketing Director, DSN

The best oral surgery practice management software isn’t just about managing your calendar or storing patient records—it’s about solving the real, everyday problems that come with running a surgical practice. Between clinical work, staff coordination, billing, and a never-ending stream of referrals, oral surgeons are juggling more than most software systems can handle. And when your platform can’t keep up, it slows everything else down. That’s where the headaches begin. But it’s also where the right software can change the game.

It’s a lot. And software is supposed to help… right?

Unfortunately, most practice management systems weren’t built with oral surgeons in mind. They’re clunky, outdated, or simply not designed for the reality of surgical workflows. That’s where the frustration starts. But it’s also where better software can make a real difference.

The best oral surgery practice management software doesn’t just help you “run” the practice—it helps you solve the problems that keep slowing you down.

Let’s walk through the biggest headaches oral surgeons face, and how the right platform can start fixing them—without a total operations overhaul.


“We’re drowning in paperwork and it’s slowing everything down.”

You’ve heard it before: “We just need to be more efficient.” But that’s hard when your front desk is still manually inputting medical histories, consent forms, and referral notes. Every time someone prints, scans, or re-types a document, it’s time lost—and that adds up quickly.

Worse, it creates room for human error. A missed allergy flag, a wrong insurance code, a forgotten follow-up—all of it affects your team’s ability to deliver consistent care.

The best oral surgery practice management software is designed to take repetitive admin work off your team’s plate. DSN Cloud, for example, comes with pre-built workflows tailored to procedures like third molar extractions, implants, and bone grafts. Instead of juggling forms manually, the system automatically generates patient instructions, schedules follow-ups, and stores everything in a single view.

It’s not just “digitizing paperwork.” It’s eliminating the paper altogether—and giving your team back hours every week.


“We’re losing money because of billing issues.”

Billing in oral surgery is notoriously tricky. Most systems are either dental-first or medical-first. You need both.

You might have procedures that cross over—say, a sinus lift or exposure of an impacted canine—that require dual billing to medical and dental. But unless your software supports seamless cross-coding, your staff ends up entering the same data twice, hoping it doesn’t cause a rejection.

And when those claims bounce? You’re not just dealing with delays. You’re burning time fixing them, resubmitting, and explaining what happened to frustrated patients.

The best oral surgery practice management software handles cross-coding like it was built for it—because it was. DSN Cloud automatically links procedure codes across medical and dental claim formats, reducing rejections by 10–20% and cutting the time it takes to get paid.

That means better cash flow, fewer phone calls to insurance, and a team that spends less time chasing money and more time helping patients.


“Our imaging setup is outdated and inflexible.”

You’ve got state-of-the-art CBCT hardware… but your software can’t keep up.

Images take forever to load. You need a specific computer just to view 3D scans. And don’t even get started on sharing images with referrals—it’s either a clunky upload, a DICOM CD (still?!), or a third-party platform with another login and another cost.

DSN Cloud Imaging flips that script. It’s the only truly cloud-based imaging platform built specifically for specialty dental practices. You can view 2D and 3D CBCT scans right in your browser, from any device—no local servers, no separate apps. Images load in under 30 seconds, and you can share them securely with referring providers without exporting anything.

Plus, it works with most major imaging brands. So you don’t need to rewire your entire setup—just plug DSN into your current hardware and go.

This is one of those changes your team will feel right away. Faster access. Fewer headaches. Better collaboration with referrals.


“Every location seems to run things differently.”

Whether you’re managing one office or five, you want your practice to feel unified. Patients should have a consistent experience. Your team should have clear, repeatable workflows. But that’s hard when everyone is operating from their own notes, systems, or habits.

Without centralized data and standardized tools, your staff wastes time duplicating work—or worse, making decisions based on outdated info.

The best oral surgery practice management software gives you one version of the truth, accessible in real-time, across all locations. DSN Cloud is built for multi-site operations. That means if a patient is seen in one office and follows up in another, their chart is right there—complete with imaging, treatment notes, and referring provider info.

And because it’s all web-based, your team can log in from anywhere. Whether you’re at the office, at home, or doing post-op calls from the airport, your data’s right where you need it.


“Our referrals aren’t being tracked, and it’s hurting relationships.”

Referrals are the lifeblood of most oral surgery practices. But too often, they get treated like an afterthought.

A doctor sends a patient your way, and you do the case—but was the referral acknowledged? Was the referring office updated? Was the outcome tracked?

When you don’t have a system for managing referrals, things slip through the cracks. That doesn’t just cost you patients—it weakens the trust you’ve built with your referral network.

DSN Cloud makes referral tracking automatic. Every incoming referral is logged. Communications are recorded. Follow-ups are scheduled. And reports show you which providers are sending the most patients, so you can invest in the right relationships.

You’d be surprised how many practices don’t do this. But when you start, your referrals take notice—and your case volume often rises with it.


“Our IT situation is a mess—and it’s expensive.”

You didn’t go to dental school to become an IT manager. But if you’re running an on-premise system, you’ve probably found yourself Googling things like “server memory upgrade” or “backup schedule.”

It’s frustrating. Not to mention expensive. Between hardware, licenses, support contracts, and maintenance, on-prem setups can eat into your budget quickly.

DSN Cloud simplifies the entire IT equation. No servers. No third-party patching. No late-night update reminders. Everything runs securely in the cloud, with automatic updates, HIPAA-compliant security patches, and built-in backups.

Even better: it’s hosted on AWS (Amazon Web Services), which means high performance, built-in redundancy, and industry-leading uptime.

And when your IT expenses drop by 30% or more, you’ll wonder why you didn’t switch sooner.


“I’m nervous about data security and compliance.”

This one hits close to home for a lot of practice owners. You’re responsible for sensitive patient data—and the fines for mishandling it are no joke.

But staying compliant isn’t just about storing things correctly. It’s about audit trails, secure access, encryption, and regular updates. Most legacy systems aren’t equipped for that level of protection. And if your system goes down or gets breached, it’s not just your data at risk—it’s your reputation.

The best oral surgery practice management software bakes compliance into the core. DSN Cloud includes:

  • Real-time audit logs so you know exactly who accessed what and when

  • Advanced encryption for all patient data, both in transit and at rest

  • Automatic HIPAA-compliant updates that install themselves in the background

That means you don’t have to cross your fingers and hope everything’s secure. You know it is.


“Our team isn’t confident with the software.”

You can have the best oral surgery practice management software in the world—but if your staff doesn’t know how to use it, none of it matters.

Training is often the missing piece. And no, we’re not talking about a self-serve video tutorial buried in a help center. You need real training. From people who know oral surgery.

That’s exactly what DSN Cloud provides. When you switch, you get on-site training from specialists who’ve worked with hundreds of practices like yours. They help your team learn not just how the software works—but how to make it work for your workflow.

And after go-live, you’re not alone. DSN offers 12×5 U.S.-based support, which means no overseas hold music or ticket systems that take two days to resolve. You get actual people who understand your practice and can fix problems quickly.


“We’re planning to grow—but our software isn’t ready for that.”

Maybe you’re adding a second location. Or hiring another associate. Or expanding into new types of procedures.

Whatever the plan is, your software needs to keep up.

DSN Cloud is built for growth. As your practice expands, you don’t need new servers, new licenses, or workarounds. You just log in, and everything’s there—scalable, accessible, and secure.

And because DSN Cloud is updated monthly, your software gets better over time—without you lifting a finger.

That’s the kind of flexibility you want when the future is full of possibilities.


Final thoughts: You shouldn’t have to work around your software.

If your software is slowing you down, creating more admin work, or making simple tasks harder than they should be—it’s time to rethink what you’re using.

The best oral surgery practice management software fits your practice. It makes your day easier. It handles the messy stuff—like cross-coding, referrals, imaging, and compliance—without constant oversight.

DSN Cloud is built from the ground up for oral and maxillofacial surgeons. It’s secure, smart, and ready to help your team do their best work.

Want to see it in action?

Book a demo today.

Our Recent Blog Posts

Why You Need Oral Surgery Software That Handles Medical and Dental Insurance Billing
June 06, 2025

Why You Need Oral Surgery Software That Handles Medical and Dental Insurance Billing

The best oral surgery practice management software isn’t just about managing your calendar or storing patient records—it’s about solving the...

Read More
HIPAA compliant badge representing the importance of secure cloud software for oral surgeons
June 05, 2025

Why HIPAA Compliant Cloud Software for Oral Surgeons Is a No-Brainer

The best oral surgery practice management software isn’t just about managing your calendar or storing patient records—it’s about solving the...

Read More