DSN Software Privacy Policy
Our Commitment to Protecting Your Privacy: Your privacy is important to DSN Software (“DSN Software” or “DSN”). We’ve developed this Privacy Policy to explain how DSN and its affiliates worldwide collect, use, process, disclose, transfer, and store your information. To make sure your personal data is treated in accordance with this Privacy Policy, we communicate our information security and privacy guidelines to all DSN employees and enforce privacy safeguards within the company. We encourage you to read this Privacy Policy and to familiarize yourself with our privacy practices before submitting personal data, and please let us know if you have any questions.
Information you provide may be transferred or accessed by DSN affiliates or third-party service providers we have retained to perform services on our behalf around the world as described in this Privacy Policy. DSN takes appropriate measures to provide an adequate and appropriate level of protection for personal data that is processed or transferred between DSN entities and requires that our suppliers, business partners, contractors, or other third parties adequately protect the information entrusted to them by DSN.
Scope
This Privacy Policy applies to information collected about commercial customers on the DSN website and offline.
Personal Information
“Personal data” is information that, alone or in combination with other information, can be associated with a specific person or used to identify or contact an individual, and includes a variety of information such as your name, mailing address, phone number, e-mail address and contact preferences.
We collect your personal data only as necessary to conduct business with you or as otherwise required by law. We limit such collection to the information we need to fulfill these purposes.
We also may ask you for specific identification information data, but only in limited circumstances such as when setting up an account with DSN, when determining whether to extend commercial credit or in connection with a job application to DSN.
DSN may share your personal data with other DSN group companies or third-party service providers we have retained to perform services on our behalf and use it consistent with this Privacy Policy. We may also combine it with other data to provide and improve our products and services.
In addition, we also may collect information relating to your use of our websites using various technologies, including cookies.
Uses
We use the information you submit to provide you with products or services you request.
We use information about you to provide offers and information regarding DSN products and services. We do not share, trade, or sell information about you with other marketers. We may share your information with affiliates, as well as with vendors we’ve hired to assist in providing products and services.
We limit communication to individuals who have demonstrated a reasonable interest in accessing our information. With this in mind, we only include the following in our email distribution lists:
Existing customers who have not indicated an “opt-out” preference.
Prospective customers who have actively sought out information or otherwise stated their interest in receiving information.
Tradeshow visitors who have indicated that they would like to receive further promotional email communications from DSN; and
Website visitors who have indicated that they would like to receive further promotional email communications from DSN
Our Commitment to Privacy
At DSN, we are committed to protecting your privacy. Our commitment is to safeguard any personal information that you provide us, and to make every reasonable effort to use this information only as you choose.
Scope of this Policy
The goal of this Privacy Policy is to advise you of the online privacy practices relating to commercial customers on the DSN domain. Commercial customers from outside the U.S. may be presented with a policy applicable to their country of residence. For information about privacy policies regarding other types of data collection (such as offline collection) please use the contact information provided below.
Collecting Your Personal Information
This Online Privacy Policy covers the collection and use of personal information on the site. Personal Information is data that can reasonably be used to identify or describe an individual. DSN collects personal information online when:
you register to become a member of DSN or another DSN service (such as the DSN Partner Site)
you make online purchases
you submit questions or comments to us
you request information or materials
you register products online
you participate in online surveys
you register to become a subscriber to a DSN Service
you participate in online promotions, premiums, sweepstakes, contests, or other registrations
you request information be sent to your colleagues or customers
The type of information collected may include name, address, phone number, Social Security or other tax identification number, business contact information, billing and delivery information, email address, credit card information, and other demographic information.
What are “cookies” and how does CSD use them?
Cookies are small pieces of information stored by your browser on your computer’s hard drive, at a website’s request. DSN cookies do not contain any personal information and are used for following reasons:
cookies allow us to keep track of the pictures you upload and download.
cookies allow us to remember you when you login to the places on our site which require membership.
to remember your country and language preferences.
to help us understand the size of our audience and traffic patterns; to manage and present site information,
to deliver information specific to your interests, and
to manage site information and pictures displayed on your computer.
Do I have to have a cookie set to use this site?
dsn.com can be accessed with cookies disabled; however, your visit will be significantly enhanced if cookies are enabled. Some parts of the site will require cookies to be enabled.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. Please click on the “Help” menu of your browser for information on setting cookie preferences.
Information We Collect from Other Sources
We may obtain information about you from other sources such as data brokers, credit reporting agencies, social networks, partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources.
We also may receive information about you from outside suppliers through your online activities on websites and connected devices over time and across websites, devices, apps and other online features and services.
These other sources help us update, expand, and analyze our records; identify new customers; determine you or your organization’s advertising or purchasing preferences; or prevent or detect fraud. We combine such information with information we have collected about you through our sites and services. We will treat the combined information in accordance with this Privacy Policy.
Using Your Information
DSN uses the personal information you provide to:
register you in programs
create and maintain accounts
process, fulfill, and follow up on orders
answer your email
send information you request
communicate with regard to your account or system status, send surveys, and register products
send information to colleagues on your behalf
We also use this personal information to provide you with information related to your account, the products or services you purchased from us, to better understand your needs and interests, to improve our service, and to personalize communications.
How and With Whom We Disclose Your Information
With our suppliers: We share your information with suppliers that provide services on our behalf, such as marketing and survey services, payment processors, website and customer experience hosting, data analysis, data storage, customer service, auditing and accounting firms and security suppliers. We contract with suppliers to use or disclose information to perform services on our behalf or to comply with legal requirements. We require our suppliers to contractually commit to protect the security and confidentiality of data they process on our behalf.
With other DSN companies: We share your information with other DSN entities to provide our services and for internal administrative purposes.
With social media platforms: Where you choose to interact with us through social media, your interaction with these programs typically allows the social media company to collect some information about you through cookies they place on your device and other tracking mechanisms. In some cases, the social media company may recognize you through its digital cookies even when you do not interact with their application. Please visit the social media companies’ respective privacy policies to better understand their data collection practices and controls they make available to you.
Where required or permitted by law or in the context of an audit or other review: We share information with law enforcement agencies, courts, or other government authorities where we believe it is necessary to comply with a legal or regulatory obligation; to protect the rights, safety, and property of DSN, you or others; or to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and government authorities.
In the context of a change of ownership or corporate organization: We may transfer to another entity or its affiliates or service providers some or all information about you in connection with, or during negotiations of, any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
Your Choices about Receiving Email
DSN may send you email about your orders or your account and in response to your questions. DSN and its affiliates may also send you email with information and/or special offers about products and services that may be of interest to you.
Under most circumstances, we will give you an opportunity to let us know your preference regarding the receiving of promotional emails. This option applies to promotional emails only, as we may find it necessary to send you emails relating to your account, order, product, or pricing changes.
We provide you with the opportunity to update or delete certain Personal Information and to opt-out of having your Personal Information used or disclosed for certain purposes. For example, you may
correct or update your Personal Information;
change your preferences for certain communications;
request that we do not share your Personal Information with third parties for their marketing purposes; or
request access to your Personal Information.
Because we plan our communications in advance, it may take up to several weeks for your request to become effective. If you continue to receive our communications after expressing an opt-out preference, please let us know so that we can investigate the situation. We will, however, continue to send transaction-based communications if you place an order, request a sample, request customer support, register a product, or make similar requests.
Please be aware that if you do not allow us to collect and use your Personal Information, we may not be able to deliver certain products, promotions, and offerings to you.
Information Collected through Use of Cookies and Other Technologies
DSN automatically receives and records data on our servers from visitor browsers including computer IP (Internet Protocol) addresses and other information using cookies. This analysis looks for trends among many visitors to DSN.com or other DSN sites and determines which parts of the site are accessed most frequently and what information visitors find most valuable.
We may also collect and record information about what you viewed on our website. We may use this type of information and combine it with your personal information to help customize our future interactions with you. In doing so, we hope to provide better service to you by tailoring our communications to match your interests—to give you more of what you want and less of what you don’t want.
Protecting Your Information
DSN implements a variety of administrative, managerial, and technical security measures to help protect your personal information. DSN has Internal Control Standards that relate specifically to the handling of personal information. These include certain controls to help safeguard the information we collect online. DSN employees are trained to understand and comply with these controls, and we communicate our privacy policy, practices, and guidelines to our employees.
However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet.
Communities
Some of our sites may enable you to participate in public services such as discussion boards, chats, and live events. Please use discretion when posting personal information about yourself when using these services. Be aware that when you disclose personal information at these sites, such as your name, member name, email address, etc., the information may be collected and used by others to send unsolicited emails. The services are open to the public, and what you post there can be seen by anyone and is not protected. DSN cannot control the comments that you may receive while you participate in these services. You may find other people’s comments to be offensive, harmful, or inaccurate.
Outside Links
Some DSN web pages contain links to and from other websites. DSN is not responsible for the privacy practices of those sites. DSN encourages you to ascertain the privacy practices of those websites.
International Data Transfers
By using our Sites, or providing information to DSN on or through our Sites, you understand and consent to the collection, use, disclosure and retention of information in the United States and other countries and territories, for the purposes set forth in this Policy. You hereby consent to the collection, use, disclosure and retention by DSN of your personal data as described under this Policy, including but not limited to the transfer of your personal data between DSN’s third party business partners, affiliates and subsidiaries in accordance with this Policy. For further certainty, any consent relating to a right to transfer information referred to in this paragraph shall be deemed to include your consent to the transfer of the applicable personal data to a jurisdiction which may provide a different level of privacy protection than that available in your own country.
CSD relies on approved Standard Contractual Clauses for the international transfer of personal information collected in the European Economic Area and UK as a legal basis for transfers of Personal Data.
Rights of Individuals Located Outside the United States
If you are located in certain countries outside the US, you have specific privacy rights under applicable law with respect to your personal information.
We will rely on the following legal bases for processing your personal information, depending on our purpose for such processing.
Consent. We will obtain your consent before using or sharing your data for advertising that is targeted based on your browsing history, online behavior, or other personal information that we or others have collected about you. If you consent to our use of your personal information for any purpose, you have the right to withdraw consent at any time by contacting us
Legitimate Interests. CSD has a legitimate interest in processing your personal information for certain business and security purposes such as product and service improvement; fraud detection and prevention; network and system security; and non-targeted marketing and advertising. CSD also has a legitimate interest in processing your personal information for compliance with applicable law
Compliance with Legal Obligations. We will process your personal information where necessary to comply with our obligations under applicable privacy and data protection law
If we intend to use your personal information that we have collected for a different purpose other than the purpose disclosed to you, we will provide you with information about the secondary purpose and with any other information necessary to ensure fair and transparent processing prior to such use.
You may have the following rights with regard to the personal information we control about you, subject to applicable exceptions, under local data protection laws:
The right to request confirmation of whether CSD processes personal information relating to you, and if so, to request a copy of that personal information
The right to request that CSD correct or update your personal information that is inaccurate, incomplete, or outdated
The right to request that CSD delete your personal information in certain circumstances provided by law
The right to request that CSD restrict the use of your personal information in certain circumstances, such as while CSD considers another request that you have submitted (including a request that CSD make an update to your personal information)
The right to request that CSD export your personal information in a usable electronic format to another company, where technically feasible
The right to object to processing of your personal information based on CSD’s legitimate interests at any time, upon which CSD will no longer process the data, unless there are compelling legitimate grounds for our processing that override the interests, rights, and freedoms of the data subject, or the processing serves the purpose of asserting, exercising, or defending legal claims, and
The right to withdraw consent at any time, where CSD is processing your personal information based on your consent
You have the right to make a complaint with your local data protection authority if you believe that the processing of your personal information infringes your rights under applicable privacy and data protection laws.
In order to exercise your data protection rights, you may contact CSD as described in the “How to Reach Us” section below.
Special Information for Nevada Residents
Residents of the State of Nevada in the United States have the right to opt out of the sale of certain pieces of their information to other companies who will sell or license their information to others. If you are a Nevada resident and would like more information about our data sharing practices, please email us at [email protected]
California Residents’ Privacy Rights
Residents of the State of California have the right to request information from CSD regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies’ direct marketing purposes. If you are a California resident and would like to make such a request, please submit a request through the available form hereOpens in new window.
The California Consumer Privacy Act provides California residents with rights to receive certain disclosures regarding the collection, use, and sharing of “Personal Information,” as well as rights to know/access, delete, and limit sharing of Personal Information. The CCPA defines “Personal Information” to mean “information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.” Certain information we collect may be exempt from the CCPA because it is considered public information (i.e., it is made available by a government entity) or covered by a specific federal privacy law, such as the Gramm–Leach–Bliley Act, the Health Insurance Portability and Accountability Act (HIPAA), or the Fair Credit Reporting Act.
To the extent that we collect Personal Information that is subject to the CCPA, that information, our practices, and your rights are described below.
Right to Information Regarding the Categories of Personal Information Collected, Sold, and Disclosed.
The following is a description of our data collection practices, including the Personal Information we collect, the sources of that information, the purposes for which we collect information, and whether we disclose that information to external parties. We may use any and all of the information for any of the purposes described in this privacy Policy, unless limitations are listed. The categories we use to describe the information are those enumerated in the CCPA.
Personal Identifiers:
We collect your name, phone number, email address, mailing address, and contact address when you create an account or contact us via the site. If you choose to create an account, you will also be asked to create a username, and we will assign one or more unique identifiers to your profile. We use this information to provide our services, respond to your requests, and send information and advertisements to you
We collect a unique numerical identifier, assigned to you by a cookie, automatically when you use the Sites and Services in order to identify you, provide our Services, keep you logged in to our Sites, prevent fraud, and provide you with targeted information and offers
We, or a service provider working on our behalf, collect your payment information when you provide it in order to complete a transaction. This information includes your credit card number or bank account number. We use this information to facilitate payments and transactions
We do not collect your Driver’s License number, passport number, or social security number
We collect your IP address and Device ID automatically when you use our Sites and Services. We use this information to identify you, gauge online activity on our website, measure the effectiveness of online services, applications, and tools, and provide you with targeted advertisements and offers based on your online activities
Protected Classifications: We do not collect your age, gender, racial or ethnic origin, or sexual orientation
Commercial Information: When you engage in transactions with us, we create records of transactions. We may use this information to measure the effectiveness of our services and to provide you with targeted information, advertisements, and offers
Biometric Information: We do not collect information about your physiological, biological, or behavioral characteristics
Internet or Other Electronic Network Activity Information: When you navigate to and use our site, we collect information such as your Internet domain, the domain of your Internet service provider, the date and time that you access the site, the Internet address of the website from which you linked directly to the site, and the pages you visit on our sites
Geolocation Data: As described above, we collect your IP address automatically when you visit our sites. We can determine your general location based on your IP address
Audio, electronic, visual, thermal, olfactory, or similar information: We do not collect your audio, electronic, visual, thermal, olfactory, or similar information
Professional or employment-related information: We collect your business contact information when you contact us regarding our products and services or when you interact with us at trade shows. We otherwise do not collect your professional or employment-related information
Education information: We do not collect any information about the institutions you have attended or the level of education you have attained
Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics: We analyze your actual or likely preferences through a series of computer processes and add our observations to your internal profile. We use this information to gauge and develop our marketing activities, to measure the appeal and effectiveness of our services, applications, and tools, and to provide you with targeted information, advertisements, and offers.
We may use any of the categories of information listed above for other business or operational purposes compatible with the context in which the Personal Information was collected.
We may share any of the above-listed information with service providers, which are external parties that we engage for business purposes and are restricted from using personal information for any purpose that is not related to our engagement. The categories of service providers with whom we share information and the services they provide are described in this Privacy Policy.
Personal Identifiers. We provide your IP address and device ID to our suppliers and online advertising partners.
Internet or Other Electronic Network Activity Information. We provide information about your Internet or other electronic network activity information to our suppliers and online advertising partners.
Inferences drawn to create a profile about a consumer reflecting the consumer’s preferences or characteristics. We provide our observations about you to our suppliers and online advertising partners.
We also will disclose information to external parties who are not listed here when required by law or to protect our company or for other purposes, as described in this Global Privacy Policy.
Access to Deidentified Information.
We license access to deidentified health information that is derived from Protected Health Information, as defined by the Health Insurance Portability and Accountability Act. All such information is deidentified according to the safe-harbor or expert determination requirements of HIPAA.
Right to Access Information.
You have the right to request access to Personal Information collected about you and information regarding the source of that information, the purposes for which we collect it, and the third parties and service providers with whom we share it. To protect our customers’ Personal Information, we will verify your identity before we act on your request.
Right to Request Deletion of Information.
You have the right to request in certain circumstances that we delete any Personal Information that we have collected directly from you. To protect our customers’ Personal Information, we will verify your identity before we act on your request. We may have a reason under the law why we do not have to comply with your request or why we may comply with it in a more limited way than you anticipated. If we do, we will explain that to you in our response.
Right to Information Regarding Participation in Data Sharing for Financial Incentives
We offer online resources whereby we incentivize you to share certain pieces of information with us. Participation is voluntary and you may opt out of the data sharing at any time.
How to Submit a Request.
In order to exercise your CCPA data protection rights, you may contact DSN as described in the “How to Reach Us” section.
How to Reach Us
If you have questions or concerns about your privacy when using the DSN website, please email [email protected] or contact us by mail at:
DSN Software
Attention: Lead Counsel Privacy
6914 S. Yorktown Ave. Ste. 200
Tulsa, OK 74136
DSN Software will work with you to resolve any concerns you have about this policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
DSN Software may update this Privacy Policy from time to time. When we change the Privacy Policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. If you continue to use the website after we post such changes, you will be bound by any such revisions and should, therefore, periodically visit this Privacy Policy to review the most current version.
